Make public transport reliable and efficient!

Us citizens of Galway demand punctuality of both Citydirect and bus Èireann buses. We demand reliability of showing up in the first place, updated/correct bus timetables and honest such as transparent communication about why certain buses do not show up at all, even though they are mentioned on the bus time tables. People who do not use or own cars for their own varied reasons should not be punished for making the decision to use public transport, in order to commute to work and other places or appointments. People depend on the punctuality and reliable information about when buses are supposed to arrive at their allocated bus stop. I, myself had to spend lots of money on ordering taxis or Ubers last minute, only because the bus that I planned on taking did not show up (without any explanations or obvious reasons). Me and many other citizens depend on public transport, in order to show up at our work places on time. So many times I was late for work or had to take a taxi in the end, because no buses showed up. My partner is waking up over one hour earlier than he realistically could, only because from his own experience he knows that there is never a certainty of buses coming. He wakes up so early, in order to be prepared for the case of not only one but, two buses in a row not arriving at the designated bus stop. This situation creates and causes frustration, chronic anxiety and stress, such as misery and unnecessarily wasted resources like money, time and mental capacity. There have to be drastic improvements happening, in order for people to be able to be able to trust the bus time tables and finally make it to work on time. Galway presents itself as a busy, touristy and lively city. Such cities are usually able to provide highly standardised infrastructure and strict plans for public transport. Ideally, buses should arrive every 5-10 minutes, people who do not live in the city centre should not be disadvantaged (like e.g. me living in Knocknacarra) and promised buses must arrive (even if they arrive late). Please consider our anger and frustration. Not everybody is privileged enough to own and use a car, nor does everyone decide to drive a car due to environmental reasons, for instance. The public transport must be more reliable and people should be compensated for all the times they have been left standing in the rain, waiting for at least one and a half hours, being forced to spend all their money on taxis, sincs there is no other way of arriving anywhere and so forth. An argument often brought up is the traffic jams. Infrastructural changes might be considered too, if this is apparently the only reason behind the inefficiency of public transport. The road lanes are way too narrow for vehicles, buses, cyclists and pedestrians to all move on them. Please do not make promises that you cannot fulfill like hanging out bus time tables which cannot be trusted at all. We are all paying for the bus services, but I am refusing to pay for a service which does not provide the bare minimum of what it is supposed to offer. Enough is enough.